What I do.
Operations improvement, workflow automation, and technology implementation for healthcare practices and professional services firms.
Workflow Automation
Stop doing manually what a computer should handle.
If you do something the same way every time, it can probably be automated. I build LLM-powered systems for document generation, intake processing, and client communications.
Software Implementation
Get your team actually using the tools you paid for.
I handle the full lifecycle from evaluation through sustained use. Mapping existing workflows, configuring the system to match them, training teams, and staying through post-go-live until things are actually working.
Operations Improvement
Figure out where things are slowing down.
Before building anything new, I map how your practice actually runs. Where do referrals get lost? Which steps take longer than they should? What workarounds have people created?
